Beechwood Tree Care Ltd is a provider of arboricultural contracting services, based in Berkshire.
We are a UK Limited Company with our registered office at The Centre, Reading Road, Eversley Centre, Hampshire, England, RG27 0NB.
Our website address is: https://www.beechwoodtreecare.co.uk.
The personal data that we may collect from you includes your name, address, email address, phone numbers, business and company information and trading history. We also retain records of your queries and correspondence, in the event you contact us.
We merely process such data on your behalf, subject to our Terms and Conditions.
We do not store any payment information such as bank account details or credit cared numbers.
We use information about you in the following ways:
Due to the nature of the services we offer and the relationship that we have with our customers, we will assume that you are still a customer until you tell us that you no longer want to be considered as a customer.
We will keep your personal data for the duration of the period you are a customer of Beechwood Tree Care Ltd.
Due to the nature of the services we offer and the relationship that we have with or customers, we will assume that you are still a customer until you tell us that you no longer want to be considered as a customer.
If you let us know that you are no longer a customer, we will delete all unnecessary electronic data and destroy all unnecessary hard cop y data that we hold.
We shall retain any project data that is required to safeguard our legal liability following the completion of any project.
For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.
We may pass your personal data to third parties for the provision of services on our behalf, but we will only ever share information about you that is necessary to provide the service. For example, if we need to use a provide of specialist equipment or services as part of the work that we are doing for you.
We may share your information if we are acquired by a third party and therefore your data will be deemed an asset of the business. In these circumstances,we may disclose your personal data to the prospective buyer of our business, subject to both parties entering appropriate confidentiality undertakings.
We may share your personal data if we are under a duty to disclose date in order to comply with any legal obligation or to protect the rights, property, or safety of Beechwood Tee Care Ltd, our customers, or others. This included but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
You have the right to object o our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten.
There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
In preventing the use or processing of your personal data, it may delay or prevent us from fulling our contractual obligations to you It may also mean that we shall be unable to provide our services or process the cancellation of your service.
Our Privacy Notice shall be made clear to you at the the point of collection of your personal data.
Keeping customers up to date is part of our service and we consider updating to include making you aware of new solutions to topical issues. The solution may be a new or improved service. You have the right to ask us not to process our personal data for marketing purposes. If you choose not to receive marketing communications from us about our products and services, please let us know.
All information you provide to us is stored on our secure network.
Email is held on the storage provided by Microsoft Outlook.
Project documents including photographs are stored on our Google Drive and secure network system.
Please refer to the information published by these companies in relation to encryption and security. We are comfortable that they provide a very secure storage solution.
Our IT equipment is protected by the highest grade of firewall and antivirus software available and we operate all communication via a virtual private network.
Email and project documents are backed-up regularly onto an external had drive and this is kept in a remote secure location.
We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our Terms and Conditions.
In the event of a data breach, we shall ensure that our obligations under application data protection laws are complied with where necessary.